General Information Management Policy
This policy will explain:
- Personally identifiable information that we collect
- What we do with information about you
- Who is collecting information about you
- Who we disclose information to
- Your choices with respect to collecting, using, and distributing information about you
- How to access, update and delete your personal information
- The security precautions we take to prevent your personal information from being lost, misused, or altered
- Credit card information
- What “cookies” are and how they are used
1. PERSONALLY IDENTIFIABLE INFORMATION THAT WE COLLECT
The EARN website collects information in several ways.
When you register or enroll in a program and when you make a purchase, we collect personal information about you. During the registration and credit card process, we ask for specific information like your name, email address, return postage address, credit card account number, name on your credit card, expiration date and billing address of your credit card account. This information becomes your “permanent” identity. Once you register you are no longer anonymous to this EARN website or sites directly owned by EARN.
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2. WHAT WE DO WITH INFORMATION ABOUT YOU
Our primary goal in collecting personal information is to provide fulfillment services to you, the customer, and with an efficient experience on our website. This will include personalization services, interactive communications, online shopping and many other types of services.
Only certain staff have access to your account based on fulfillment or market need, unless you have been referred to us from an affiliate company, in which case we may be required to share certain aspects of your account information with that specific affiliate. (Please also refer to other Sections below.) From time to time you will receive special offers via email from us.
We do research on our users’ demographics, interests, and behavior based on the information provided to us upon registration, during promotions, from our server log files or from surveys. We do this to better understand our business and serve our users. This research is compiled and analyzed on an aggregated basis. We may share this aggregated data with advertisers or business partners.
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3. WHO IS COLLECTING INFORMATION ABOUT YOU
Promotions that run on our site may be sponsored by companies other than us or may be cosponsored by us and another company. Some or all data collected during a promotion may be shared with the sponsor. If you don’t want your data to be shared with a company that sponsors a promotion or contest, do not participate in the promotion or contest. Currently,our promotions are limited to U.S. and Canadian residents, age 18 and over.
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4. WHO WE DISCLOSE INFORMATION TO
As a general rule, we will not disclose any of your personally identifiable information, except when we have your permission, or under special circumstances such as when we believe in good faith that the law requires it or under the circumstances described below. The following describes some of the ways that your information may be disclosed.
Affiliated Businesses We Do Not Control: Some of our services are offered in conjunction with an affiliate company. In some cases, these affiliate companies refer users to us or sell products to you from their websites. In other cases, we provide services to or sell products jointly with these affiliate companies. We may share customer information related to those transactions with that business.
Agents: We sometimes employ other companies and individuals to perform functions on our behalf. Examples include printing postcards, delivering postcards to the United States Postal Service, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These other companies have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to groups of our customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive such offers, please adjust your Email Preferences. From time to time, you may be given the opportunity to receive materials or special offers from third parties. If you opt-in to receive information from these third parties, we will share your name and email address with them.
Sponsors: Many promotions offer opportunities to request additional information from sponsors. By requesting more information, you give us permission to transfer your personal information to the sponsor so they can fulfill your request. In many instances, only your email address will be shared, but other information may be shared.
Third Party Data & Data in the Aggregate: We may disclose aggregated user statistics (for example, “45% of our users are male”) to describe our services to prospective affiliates, advertisers, and other third parties, and for other lawful purposes.
Business Transfers: As we continue to develop our business, we might sell or buy businesses or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that we, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Other: We may also disclose user account and personal information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating our User Agreement or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other users, or anyone else that could be harmed by such activities. We may disclose or access account information and your personal information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our products and services.
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5. YOUR CHOICES WITH RESPECT TO COLLECTING, USING, AND DISTRIBUTING YOUR INFORMATION ABOUT YOU
We may occasionally send you email about products and services that we feel may be of interest to you. Only our company (or agents working on behalf of us and under confidentiality agreements) will send you these direct mailings.
Click here to go to your Email Preferences if you want to check or change your decision about receiving occasional email offers or information from us.
On some types of promotions, we will use your email address to update you on your score, entries, and status in prize drawings. When you participate in these types of promotions, you automatically receive promotion-related email, unless you choose the no-email option that some promotions offer. Occasionally these promotion-related email messages might include targeted advertisements.
You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those services that require registration to participate.
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6. HOW TO ACCESS, UPDATE AND DELETE YOUR PERSONAL INFORMATION
You are able to edit your information at any time from within your “My Account” area by using your log in ID and password.
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7. THE SECURITY PRECAUTIONS WE TAKE TO PREVENT YOUR PERSONAL INFORMATION FROM BEING LOST, MISUSED, OR ALTERED
Your account information is currently password-protected. You are able to access this personal information. You are able to edit certain fields in your account information from you “My Account” area. These include but are not limited to changing your address, view program progress, scores, purchase programs, products or services with a credit card. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email. Also remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe. After you have registered and provided a credit card, you are responsible for the use of our service.
Any time we ask for credit card information, we transmit that credit card information in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption.
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8. CREDIT CARD INFORMATION
Any time we ask for credit card information we transmit that credit card information in an encrypted format. We use industry-standard, SSL (secure socket layer) encryption.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
Real time authorization, capture and execution of credit card purchases are performed over the Internet via credit card. In addition to checking for a valid credit card number, the system verifies the billing address to help reduce fraud. We use VeriSign SSL to provide a secure connection with the client. All accounting reports of credit card transactions are managed on a strictly confidential basis.
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9. WHAT “COOKIES” ARE AND HOW THEY ARE USED
As part of offering and providing customizable and personalized services, we use “cookies” to store and sometimes track information about you. A “cookie” is a small amount of data that is sent to your browser from our web server and stored on your computer’s hard drive. Whenever you log-in, our server requires that your computer accept cookies. Generally, we currently or in the future will use “cookies” to:
o Remind us of who you are and to access your account information (stored on our computers) to deliver to you a better and more personalized service. This cookie is set when you register or “Sign In” and is modified when you “Sign Out” of our services.
o Record information that you provide to us while visiting our site.
o Track the affiliate sites that you have visited prior to coming to our site.
We also collect IP addresses for system administration and to report aggregate information to our advertisers. In addition, it includes IP addresses in outgoing mail message headers..
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